FKY – Fky303
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All our parcels contain promotional stickers according to the partners availability of the moment.
- We do not have a physical shop and therefore we do not welcome any public. It is therefore impossible for you to physically collect your orders on your own and you are therefore obliged to use our delivery service. The shop is active from Monday to Friday from 7:00 AM to 7:00 PM.
We do not work during the weekend, that's why we do not always update your orders & situations during the weekend.
- Our shop is currently set to only authorize transactions with buyers having an equal or higher rating to 66%.
- We reserves the right to cancel unilaterally any order according to our own prerogatives before the deadline for payment or after its extension.
- We rejects buyers' offers throughout the store... The prices charged by the shop are mostly indexed on the basis of the proposals of the automatic quotation algorithm provided by DISCOGS when an item is published or updated. We cross this index with the available competing offer & the available quantities of our inventory. We has therefore decided to refuse any request to negotiate the price of items on our DISCOGS' shop & will no longer take the time to answer to this kind of request. Therefore, any criticism of the present conditions or the price of the item of the shop could be considered as exhessives by the seller, so we will be able to cause the cancellation of the order before the deadline of payment, as to entail the banissement of the buyer.
- Any order validated & fully paid after noon (12:00 AM) will be processed the day after the day of shipment & collection of packages. Except in cases of force majeure, weekends & public holidays, all validated & fully paid orders are dispatched every Monday, Wednesday & Friday afternoon (03:00 PM) & a Colissimo tracking number is systematically sent to you after delivery labeling.
- Any order to be delivered outside the euro area is considered as an import & is therefore subject to additional customs duties & value-added taxes as applied by the country or state of destination. These taxes apply in addition to the total amount of the order paid by the buyer to the seller. Before ordering, it is the responsibility of the buyer to inquire on his own on the import conditions defined by the country or state of destination.
- For reasons of ethics & fairness between DISCOGS' users, we will not put items aside while waiting for an order. To put items aside, the best method is to validate an order & then to pay it under 4 days maximum. However, we may in individual cases authorize the extension of payment deadlines for an additional 4 days. So We decided to refuse any request to put items aside & will no longer take the time to answer to that kind of request.
- Delivery methods is exclusively via COLISSIMO with Tracking ID & signature for deliveries (This decision is not negotiable) ;
For sure It's a more expensive method of shipping, but it is also a method that reduces the risk of delivery failure or damages for both the buyer & the seller. We are a little less competitive than the average sellers because we are a company that pay operating costs. Nevertheless, we try in return to offer a better quality service. The delivery will be charged & payable by the buyer in addition to the price of the items.
- Even if we take care to pack your orders in cardboard double flute packaging size 35X35X6 cm that we tape & strengthen if necessary by wooden sleepers, we invite you to place orders of at least 2 - 3 vinyl records to reduce the risk of damage.
- In case of failure to deliver a parcel to its addressee against signature, a notice and / or a notification specifying the options and conditions to follow to collect your parcel is usually sent to you, then your package is deposited in the remaining post for up to 15 days before being returned to the recipient (usually the post office or equivalent service that you usually depend on). In case of prolonged unavailability of the recipient, it is theoretically possible for the recipient to entrust the collection of his package to a trusted third party using the notification sent by the delivery service and a proof of identity of the recipient. recipient and the trusted third party... The return of undelivered parcels is not free & is invoiced by our carrier. So we remind you that since the moment when we send you the tracking number of your delivery, it is your responsibility to track the delivery of your package & to implement all the means at your disposal to take possession of your package before it is returned to us. In case of failure of the delivery out of our responsibility, the return to us will be charged to you at the same price as the first delivery with a 20% increase. In case of cancellation of order following a return of parcel to us, the cost of the return will be charged the amount of the order to be refunded. If you wish to be delivered again, you will have to pay the return to us + the re delivery back to you.
- Any receipt of the package against signature implies the acceptance without any reserves of delivery without any possible prescription.
We invite you to systematically check the conformity and condition of the contents of the package before taking final possession against signature.
!!! By accepting the delivery of the parcel against signature, you expressly acknowledge, without being able to claim, the correct form of the delivery (including from PAYPAL); Therefore, you acknowledge that all items delivered are consistent with your order & they have been delivered in a similar condition to their description during the purchase ; Therefore, you waive any potential customer complaint !!!
- No claim for damage, deterioration etc. can not be accepted when the recipient has acknowledged receipt of the parcel against signature without having previously notified in writing to the deliveryman and on the delivery note the usual reserves or the description of the condition of the goods received. In case of damage, deterioration etc. of all or part of the contents of the package, the recipient must unconditionally refuse delivery by reasoning its decision, otherwise, any claim will be null and void and will be systematically rejected.
- The delivery of the parcel against signature to the address indicated by the seller, a third party, a concierge, a direct or indirect neighbor (DRC) will be considered completed.
- We can not be held responsible for any delay or failure of delivery resulting from disturbances beyond our control such as: Snowfall, volcanic eruption, bad weather, fires, floods, social movements, earthquakes ...
- In case of delay or failure of delivery, the order will be refunded only under certain conditions:
1) - A waiting period of 14 days from the date of shipment must be observed before the buyer can make a complaint to the seller.
2) - The buyer must make a written claim after the waiting period 14 days following the parcel tracking number.
3) - The seller will open an inquiry with the carrier at receipt of the buyer's claim.
4) - The buyer & the seller will have to wait for the conclusion of the investigation which can last up to several weeks (at least 20 Working Days).
5) - At the end of the conclusion of the investigation, if its result certifies and justifies that the delivery has been made against signature to the address indicated by the buyer, the seller will be legitimate to agree with the conclusions of the investigation. The delivery of the parcel against signature to the address indicated by the seller, to a concierge, a third party, a direct neighbor or an indirect neighbor (Ground Floor) will be considered completed.
6) - However, at the end of the investigation, the buyer persists in challenging its conclusions and in particular the validity of the evidence transmitted; The buyer will have to send to the buyer, as a last resort, by Registered Mail Receipt Acknowledgment, a certificate on handwritten honor of non-receipt, signed and dated, which will reveal all the reference data. The harvester will also attach a usable copy of his identity Card and an official home proof showing the reference delivery address entered in his initial purchase order.
7) - At the end of the conclusion of the investigation, if its result certifies and justifies that the delivery has not been made against signature to the address indicated by the buyer, the seller will make proposals in consultation with the buyer.
8) - Any proposals, partial or full refund of the buyer can only take place after the definitive conclusions of the investigation of the carrier & the proposals of the seller.
- In case of difficulties with an order or delivery, thank you to favor an amicable, respectful & reasonable solution.
- Any claim will be systematically invalid & rejected if it exceeds the 14 day period following the shipping & transmission of the order tracking number of the buyer.
Thank you in advance for your attention and your understanding.