Dawn Penn ‎– No, No, No

Automatic Cancellation Policy: Orders will be cancelled if payment is not received within 5 days.

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Due to ongoing restrictions and being in Tier 4, absolutely no collection of orders, for customers living close to the Shop. Please be aware of this and do not ask, if it's possible for you, to do so

ALL orders should be completed within 4 days of placing your order. I also request that FEEDBACK is left, to advise if you're happy with the condition of the record, but more importantly, that you have received the order!

Shipping methods and cost:

If you're looking to order 10 Records or more (Over 2kg in weight), please send me a message, before ordering and I can look into the various Courier options

Shipping To Australia

'The Buyer is charged 10% on the purchase price plus shipping, Seller is invoiced for that amount'

Double vinyl albums will be classed as 2 records, and charged accordingly, triple vinyl x 3, quadruple x 4

I check the condition of all my records and won't sell records that are in very bad condition

Because some of the records are old and possibly rare, they are not in perfect condition and may have a little "pop and crackle" but I try not to sell any that I consider to be unplayable. Occasionally though mistakes can happen, so if you're unhappy I will try and sort out another copy, or consider a refund. I will not grade a record as 'near mint' unless it is so - ie, appears unplayed

If you require the Records to be removed from the Main Sleeve, then please advise, at the time of ordering

Multiple orders (3 or more records) made up from 'make an offer' records, will not receive a further discount

IMPORTANT: by placing an order, the following conditions are FULLY ACCEPTED by the buyer:

No refund in case of LOSS or DAMAGE. In the event that a package arrives damaged, the buyer will take care of making the claim to the post office BEFORE opening the package, and contextually submitting a request for refund to the post office itself

Sometimes packages get lost in the post. I get a "Proof-Of-Postage" certificate for every package I send and therefore cannot be held responsible for any such loss. These can be scanned in and emailed or posted to you, in the event of a missing parcel and you wishing to receive compensation. The form you will require for this, is available from the Post Office (UK).

All parcels contain cardboard stiffeners, or some strengthening material

We cover Return Postage, BUT Should you return a Record, claiming it to be "Faulty", "Skips" or similar and it is play tested upon return and plays fine, you will not be refunded for your Postage costs

Any queries or questions, please ask BEFORE placing an order

Thanks