Jon Eriksen – Shadowanthems
- Mastered By – James Plotkin
Seller's Shipping Information
24 N. Colony Road
Wallingford, CT 06492
Sun. & Mon. Noon-6PM
Tues. - Sat. Noon-8PM
Phone: 203 265-7013
Redscroll Records is a brick and mortar store in central Connecticut.
We specialize in underground music and culture. If you ever find yourself in the area please do stop by and I promise you'll not be disappointed.
As experienced sellers and receivers of vinyl we use the best methods we know to pack and ship (our feedback speaks towards that as well).
PLEASE DO NOT SEND US MONEY BEFORE WE HAVE SENT YOU A SHIPPING PRICE
We will set the shipping price and you can then pay using the "Pay Now" button on the Discogs order page once we receive your order and pull the records.
~WE DO NOT GRADE THE SLEEVES OF NEW VINYL~
SLEEVES ARE INCLUDED UNLESS NOTED OTHERWISE
(12" singles without sleeves withstanding)
Q: Why don't we grade the sleeves on new vinyl? A: We are a store and have a rotating stock. Sometimes there is a bend or ding in transit from the distributor. Sometimes sleeves get shelf wear in the store. Generally if the sleeve is damaged on something you've placed an order for and we notice it we'll send a note along with the shipping total. However, if it is a concern for you particularly please send note along with your order for us to check the sleeve condition.
~Regarding SEALED Records and Color Variations~
When items are listed as "SEALED..." within our notes it generally means that we cannot verify the color of the record. If color is of importance to you please inquire with us before purchase and we may be able to shed some light on the subject. Sometimes we know and sometimes we just don't and can't tell without opening the record (which we won't do - please don't ask us to open a sealed record; again, we won't). If you put an order in for a sealed record we will most likely reassert the fact that we don't know what color it may be. Sometimes color is listed and sometimes there are different catalog numbers or bar codes, but often times there are not and we cannot tell. We can only promise to be completely honest about it.
We ship using fair practices. Whether you are in the U.S. or International we will weigh the records and charge you appropriately. We will send media mail as a default in the U.S. We send First Class International to everywhere else. Modest extras towards shipping materials and associated costs are included in invoice shipping charges. For small packages it's generally $1.
SHIPPING EXTRAS: Please note that when we send an invoice we are sending along the bare bones cheapest shipping price. Insurance is not included and if you are international and worried about damaged records it is especially encouraged to heavily consider adding insurance to your package. If damage occurs to your package without insurance I'm afraid there is no course of action of getting that record/the money for it back. Other extras such as tracking or shipping confirmation are also on the buyer. Please contact us inquiring about any of this before paying for the record(s) and ideally in the notes with your order.
USPS Rates can be high for international shipping. If you'd like to check on those rates you can estimate the cost of shipping by visiting the USPS Postal Rate Calculator here: http://postcalc.usps.gov/
Keep in mind that flat rate boxes are not an option as their size is not compatible with the items we ship. Please also keep in mind that packing material also has weight. The average LP in a mailer with packing material will weigh about 1lb 8oz. (+/- 2oz.).
7", CD & Cassette Tape shipping:
If you are ordering a 7" or CD with an LP it will be included in the LP shipping price and will not be added on top of that charge (for every one LP you get free shipping for one 7" or CD).
-> For US customers: $3 via media mail for 1x7"/CD and $4 for up to 5x7"s/CDs. Add $1 for every 3x7"s/CDs thereafter.
-> Canada: $9 for 1xCD or 7" and will be weighed for multiples beyond that.
-> For ALL INTERNATIONAL CUSTOMERS 1x7", CD or Cassette =$13. Wait for a quote for multiples.
**WE WILL NOT SHIP CDs WITHOUT THEIR CASES - Because of how we have our shipping set up this is not an option. Please understand this and take it into consideration before placing an order. If you'd like to have your CDs shipped without cases please order from another dealer who can accommodate that.**
LP (& 10") Shipping:
Single LP = 1 RECORD
2xLP (double LP) = 2 RECORDS
3xLP (triple LP) = 3 RECORDS
and so on...
These are the typical prices and could be different for more elaborate/heavier records or even less for lighter records - as with 12" singles with no packaging.
US SHIPPING: As a rule of thumb the first record in U.S. is $4 and $0.50 - $1 for each additional.
Canadian shipping:1xLP = $15 and for multiples it will be by weight. Please wait for a quote after placing the order.
INTERNATIONAL SHIPPING: 1xLP =$23 and for multiples it will be by weight. Please wait for a quote after placing the order.
Anything over 4lbs will be sent PRIORITY by default (EXPRESS by Request).
CUSTOMS! Please do not ask us to lie on the customs forms. We won't. If there are taxes on your end I'm afraid that's not anything we have control of and we cannot lawfully be deceptive in order to save a few dollars.
If you'd like to estimate any shipping prices please check the United States Postal Service's helpful tool, the Postage Shipping Calculator here:
[If you find the amount charged differs from the amount paid to actually ship to a great degree (allow up to $3 for associated expenses) please contact us for a refund of the difference. For instance, if you paid $28 in shipping and it ended up costing $24 we will refund you $1 or if you paid $32 and it cost $24 we will refund you $5 and so on. The impetus for this is on the buyer.]
IF YOU WOULD LIKE YOUR RECORDS SHIPPED OUTSIDE OF THEIR SLEEVES PLEASE NOTE IT IN YOUR ORDER - ESPECIALLY IF THE RECORD YOU ARE ORDERING IS A SEALED ITEM.
It is not our normal practice to open sealed records.
Regarding sealed records received with defects: If you have received a record with a factory defect your best course of action is to contact the appropriate publisher of the record. Once the seal is broken we have no recourse as a shop. If that does not work please do not hesitate to contact us to alleviate the situation in whatever manner we can work out.
For $5,000 I will personally hand deliver your order anywhere in the world (within reason - I can't get to the earth's core for instance and cannot carry more than 50 records as carry-on) within 2 weeks. I will carry the records on the flight so that I am the only person handling them. This is a non-refundable option so please make sure you want it before paying. (I'm serious. I'll do this for you. Service!)