Repair – Forgive & Forget
*** I will match any sellers price on the same item in the same condition (U.S. sellers only)! Make a REASONABLE offer!***
***Shipping within the USA is a flat $5 fee for media mail, regardless of order size!***
*****FREE SHIPPING on orders of $100 or more for customers in the continental United States!*****
***MINIMUM ORDER REQUIREMENTS ARE AS FOLLOWS: USA/CANADA $3, EVERYONE ELSE $5***
All packages sent within the USA are sent with delivery confirmation and I only ship to the address listed on paypal so please ensure your discogs address matches your paypal address!. Payment options are Paypal for all customers. Buyer is responsible for shipping.
Shipping prices for everyone else:
+ Canada $14.00 for one 12" record, $3 for each additional 12" record via USPS first class.
+ Rest of the world: $24.00 for one 12" record, $4.00 for each additional 12" record.
+ Handsome Zack loves the planet and recycles when possible. You may receive your order in a previously used box. Of course the box will be held up to the same high standards that H. Zack always holds, the only difference being the big hug for Mama and Papa earth +
I work the following hours so if you send me a message outside of the posted times I will follow up asap. Keep in mind I get quite a few alerts/messages a day but I do my best to respond in a timely manner:
Sun. I don't!
I play grade all of my inventory which means I listen to each and every one. That said, when you and I disagree on a grade, no one is an idiot and there is no right or wrong; we simply have different perceptions of what makes a record achieve a certain grade. From time to time a physical defect may evade my detection or a mistake might be made in my grading. Let us know immediately if you have an issue with our grading and we'll work with you to make it right. A full refund will be issued once items are returned as I DO NOT offer partial returns. There is no need to file a case with Paypal, just let me know, and I will take care of the problem. Life is too short to make people unhappy. I do this for a living and making friends is more important than milking customers for every possible cent. Holla’ if you hear me, and I would love to hear your feelings on this issue.
PLEASE NOTE: If you are buying a record graded G+ or lower NO REFUNDS WILL BE GIVEN. At that grade it's a chance that you are taking if the record will skip on your set up (turntable, tone arm, needle etc…) or not. I do not list records that skip but that is on my home set up which means it may not skip on mine but it may skip on yours.
Returns are only accepted in cases where we have sent the incorrect record. In order to be eligible for a refund we ask that returned items come back to us in their original packaging and in the same condition as they were originally shipped. For example, a sealed record must be returned sealed in order for a refund to be issued. We will pay return shipping costs if the wrong record was sent. ALL domestic returns must be sent via Medial mail while all international orders must be returned through your countries local post office. As I pay all return fee's, returns through UPS, DHL or any other shipping service will not be excepted due to the amount charged.
I will not be responsible, nor refund, for lost overseas packages (a rarity but it happens). Any packages that get returned to me as 'unclaimed' by the recipient will need to be re-shipped at the buyers expense. Keep in mind that airmail usually takes 10-14 days but can take longer. If you can't be patient enough to wait for a package please do not order.
And last but not least, buy ordering from Handsome Zacks you give permission to be added to my mailing list. It is used sparingly, pretty much when I run sales but if you absolutely loathe being told when you can buy discounted records you can always unsubscribe!