Our parcels are usually sent by post with tracking information.
Deliveries possible by UPS upon request.
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LIMITATIONS ON UNPAID ORDERS WITHOUT EXPLANATION.
We will not reserve products for these orders, which may be out of stock at the time of payment.
An order still unpaid without explanation after 4 days will be automatically cancelled.
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LIMITATIONS SUR LES COMMANDES PASSÉES IMPAYÉES SANS FOURNIR D'EXPLICATION.
Nous ne réserverons pas les produits de ces commandes, qui pourront donc être en rupture de stock au moment du paiement.
Une commande toujours impayée sans justification au bout de 4 jours sera automatiquement annulée.
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PRODUCTS DAMAGED IN TRANSIT
In the case of items received damaged in transit, no request for exchange or refund will be accepted without photos clearly showing the damages.
Thank you for your understanding
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PRODUITS ENDOMMAGÉS DURANT LE TRANSPORT
En cas d'articles reçus endommagés pendant le transport, aucune demande d'échange ou de remboursement ne sera acceptée sans photos montrant clairement les dommages.
Merci pour votre compréhension.
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To our valued customers.
We strive to make our packages very safe and sturdy.
However, it can happen that during transport, a new factory sealed album can have its outer sleeve slightly damaged by the vinyl it contains.
In order to avoid this problem as much as possible, you can request that the record be shipped out of its sleeve, accepting of course that we remove its shrink wrap.
We will only do this at your request by a message inserted in your order.