>>> PLEASE NOTE >>> paid orders will be shipped at last Friday 15 december (applicable at time of payment) <<< PLEASE NOTE <<<

WELCOME
Welcome to Tunes Ville. Formerly located at the Haagdijk, Breda, Netherlands.
We speak, write and understand english and dutch. If you communicate in another language, we will ask you to write english and your order can possibly be delayed.

GRADING
Tunes Ville uses the Goldmine Standard for grading the condition of items listed in the Marketplace.
These standards have been expanded by the Discogs community of sellers to include definitions of CD-specific gradings.
https://support.discogs.com/hc/en-us/articles/360001566193-How-To-Grade-Items
Please note; since Discogs isn't very clear about generic sleeves being only an inner sleeve, external sleeve or both, we reserve the right to ship only with a generic inner sleeve when the sleeve condition is graded as generic.

SHIPPING RATES
We enabled automatic shipping calculation for all our items to every destination we ship to. That means you're able to see instantly what your shipping costs will be for one or more items. (Be sure to be logged in on Discogs and that you filled in the correct shipping country in your buyer settings) To be 100% sure about your shipping costs, you can add all wanted items to your cart; the total including shipping costs will be shown before you make your final checkout.
All orders above €50,- will be charged for tracked & signed shipping automatically. If your total order amount is below €50,- you can choose to ship standard without tracking (OWN RISK) or tracked & signed in the top-down menu after adding your items to your cart.
(CANADA, JAPAN, NORWAY, NEW ZEALAND, SWISS, UNITED KINGDOM & UNITED STATES BUYERS BEWARE: all orders below €37,50 are shipped without and all orders above €37,50 are shipped with track & trace, contact me after ordering and before paying if you want to ship your order tracked and traced)
Please note; for some countries there’s only tracked shipping available.
Please note; don’t ask us for lower shipping rates or to ship without jewel case(s) , we do not!

PAYMENT
We only accept PayPal for all orders. No exceptions.
Automatic Cancellation Policy: Orders will be cancelled if payment is not received within four days. A negative feedback will be automatically generated by the Discogs system. No exceptions.
If you want to cancel a paid order before it’s shipped, PayPal fee will be deducted from the original amount before refunding the order.
We only collect paid orders. Please don't ask us to check items before your payment is done, if it turns out something's wrong we will contact you before shipping.

SHIPPING
We cannot be held responsible for slow postal services in your country.
We cannot be held responsible for non arriving packages when shipped standard without tracking.
We always ship to the street address which is stated in your Discogs account (check your buyer settings). When paid with PayPal for tracked & signed shipping we ship to your shipping address stated in your PayPal payment in order to have full buyer and seller protection. If you want to use another shipping address, let us know as soon as possible, BEFORE you make your payment. No exceptions.
When goods are dispatched outside the European Union buyer is responsible for any fees/taxes/duty that may apply on the order. Due to legal regulations we cannot ship as a gift and/or state a lower value on the Customs Declaration (CN 22 / CN 23)

FEEDBACK
Please always contact us through the original Discogs order.
Please always contact us first (before leaving feedback on Discogs) when you're not satisfied or something went wrong. There's always a solution!
If you want feedback from us, leave us feedback on Discogs and send us a message after, when the order arrived. (this is needed since Discogs doesn't notify us when you left us feedback)