Welcome to the Whitelabel Records Discogs shop.

We're always happy to sort out some sort of discount on orders depending on the price and how long the item has been is stock, so don't be afraid to ask

We do check every records before shipping and give them a clean on our wizzy Okki Nokki machine. We're not perfect and we do make mistakes, so if, in the unlikely event that you're not happy with your purchase, please message us and we'll bend over backwards to help sort out any issues.

special instructions :
if you have any special instructions for the delivery driver (ie safe drop off point, leave with neighbour etc) please let me know so I can pop it on the parcel

we've managed to get find a new shipper which has bought the postage costs down but we only ship twice a week now. a thursday and a monday as from 11/10/23

we're always happy to sort out some sort of discount on larger so don't be afraid to ask
Reduced Shipping Available For CD & Inserts Only (Without Jewel Cases) - Please State 'NO CASES' When Ordering for Revised Shipping

All orders should be paid for in 7 days, if there is a problem and you're unable top pay, drop us a message and we'll sort something out.

offers: feel free to contact me by pm about making an offer on something specific. always happy to talk turkey .

We've worked so hard to keep our feedback at 100% , so please work with us to keep it at the best.

Cancelling orders:
PayPal do not refund any charges when an order is cancelled . so if you do cancel an order once payment is processed I won't be able to refund the PayPal charges .

signed / tracked delivery(Europe/rest of the world )

if you require either of these services. please drop me a line for a price and I can amend the shipping costs accordingly

Returns:
was do make mistakes , nobody is perfect .On the rare occasion that a return is required buyers must use PayPal 'Return shipping on us' offer to cover the cost of returning the item.
https://www.paypal.com/uk/webapps/mpp/refunded-returns

Damages:
we do our best to make sure all orders are well packed but sometimes records do get damaged. in the unlikely event of this happening drop us a message and we will seat a claim on your behalf with the local postal service (who are very good). just keep the packing and recording we'll sort out the rest.

Negative feedback:
we have had 2 negative feedback recently from the same buyer https://www.discogs.com/user/Rusanka-vinylomanka . this buyer is a scam artist and has tried the same trick of trying to deceive at least 8 other sellers on here so please ignore these 2 negatives which are the first i've hd for 6 years and 10,000 orders since the last one i had

Shipping to Russia.
Due to being scammed several times it is with regret that all orders to Russia must now be sent via signed delivery, unless of course the buyer is a regular customer. Sorry about this but this is happening too often now .

Generic covers;
i've had a few issues with the term "generic" cover. Please note this will mean the vinyl will be a plain white paper cover not the original one or a card cover .
Happy shopping

Mal