Accepted Payment Methods:
Bank Transfer, PayPal, Cash
Shipping costs are displayed on your checkout page.
Just add the items you want to your shopping cart to see the shipping costs.
*** Free Shipping ***
Netherlands: above 75 Euro
Rest of the world: above 199 Euro
FREE Shipping for 1-4 CD's (countries outside EU) if your order is above 15 Euro.
We collect orders in order to be able to get higher discounts on the shipping prices. Those lower shipping prices are already being used, we always do our best to give you the lowest price possible. Normally we ship all the packages all at once, at least once a week. But often enough smaller batches are being shipped during business days too, it all has to do with the minimum amount of packages to send, to make profit of shipping cost discounts.
Please note that it's normally not possible anymore to cancel after an order has been paid. This is because of the automated process from order and payment to delivery. The buyer is responsibly for checking if the right order was made, especially if the right format has been chosen. There seems to be very much confusion about formats being ordered, so please check it yourself. It's better to not pay immediately and to ask us first if you are unsure about the format of ordered items. Wrongly ordered items which have been delivered, can be returned according to our Return Policy.
You must provide us with complete and accurate delivery address information. We cannot be liable for the delivery of your order to the wrong address as a result of you supplying us with incomplete or inaccurate information. We use the address you filled in on Discogs so please make sure it is correct.
PO Box / Postbox / Postbus / Packingstation
Because of our contracts with delivery companies, the shipping price is based on delivery to a normal address, so it can't be delivered to a PO Box.
If you want your package to be delivered to a PO Box, Postbox, Postbus or Packingstation, please let us know so we will change the shipping price.
By choosing the shipping option 'Priority' you have chosen the cheapest and quickest shipping option available at this moment. Please note there will be no track & trace information and shipping is at your own risk.
We take packaging very serious. All items have extra bubble wrap and we use special boxes for sending vinyl records.
That's why we get a lot of compliments about our packaging.
We sell records in various online shops. We try to keep everything updated on a daily basis, but sometimes we can't keep up with orders and an item might not be longer in stock although it's still listed. Please keep this in mind, we doing our best but it could happen items are in backstock.
Any defect, damaged or wrongly sent items need to be returned to us within 14 days after receipt. Return shipping costs and returns with other reasons than mentioned, like ordering mistakes you make, are not refunded. Return shipping costs are based on the same price we paid to send the package. Refund is given as money-back. To receive full refund of the purchase price, items must be returned in same condition as we sent it out. Sealed items must still be sealed, there can be no refund after breaking that seal. If the returned items are damaged or in a condition that is different from the condition in which we sent it, a partial refund will be issued.
If a parcel arrives in damaged packaging, don't accept it. The package will be send back to us without extra costs on your side.
Damaged parcels are applicable for full or partly refund if the following requirements are met:
- Clear pictures of the damaged original packaging and damaged item(s). We can't accept pictures of packaging other than the original packaging.
- The package must have a valid barcode which belongs to shipments with track & trace code and/or registered shipping.
- The damaged item(s) need to be returned to us.
Please note that this route will take some time to process. There will be no refund of return shipping costs.
We will fulfill requests to send vinyl records with the record outside the cover (to avoid seam splits and other damages to the cover), but it counts as an opened/unsealed item which makes it the buyer's responsibility.
Please contact us if you're dissatisfied with your order and we'll do our best to help resolve the issue. Your business is important to us.