Seller Support

Seller Terms establish the basic rules of your Discogs store, including shipping and return policies. You can manage your Seller Terms at any time through your Seller Settings.

Shipping Policies are a requirement for every seller on Discogs. They allow you to manage the guidelines, coverage, and costs for your Discogs store.

Discogs uses the Goldmine Standard, a universally-accepted guideline for representing the condition of physical music in the resale market.

International shipments involve additional requirements. For starters, it is your responsibility to ensure tax information is clearly accessible. Discogs is here to help.

When you sell items, you are charged a flat fee of 9% with a maximum fee of $150 per order.

Discogs is partnered with PayPal to provide the best checkout experience for both sellers and buyers. Learn about onboarding PayPal, tracking orders, issuing refunds, and more in the complete FAQ guide.

Shipping Policies must include reasonable shipping costs for each region the seller agrees to ship to, as well as expected delivery times.

When you list an item in the Marketplace, you are confirming that the item is in your possession and available in the condition as advertised to ship at the listed price and shipping cost.

Buyers and sellers will communicate directly with each other to resolve issues via the order page.

Sellers will respond to buyer questions left on the order page within four days.

Everyone will use professional and courteous language at all times.

Sellers are responsible for paying required fees and issuing refunds if necessary.

Sellers are not permitted to charge buyers any fees for services such as PayPal or taxes such as VAT.

Sellers are responsible for including correct shipping information on all packages.

Sellers are responsible for ensuring that tax information is accessible to couriers, postal services, customs, and other officials on all of their cross-border shipments.

Discogs ensures consumer protection.  Some sellers have specific legal obligations according to laws in the European Union, European Economic Area, and United Kingdom

Discogs partners with PayPal to ensure all payment details are secure. PayPal also provides sophisticated seller security.

Discogs’ Cookie Policy explains what cookies are, how Discogs uses them, and how you can control them.

Discogs provides a variety of services across the Database and Marketplace. Your account and information security are important to Discogs.