Welcome!

Thank you for looking.

Here at UK_Mowtown we have many items for sale so please, come, browse and take a good look, serious offers will be considered.

We grade our stock based on the Discogs Goldmine Standard grading system, this is done conservatively and honestly to ensure you get the best quality items. Please remember our items are of a second hand nature and because of this even the highest quality items may show some signs of wear unless otherwise stated. Delivery is done to your door in the best time possible based around secure and covered postage options.

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Inquires

Contact us if you have any questions and we will reply ASAP and help your with the inquiry

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Stock

All our items are individually cleaned before listing, we use the highest quality cleaning fluids to restore all records back to a clean and sharp sound while ensuring it is kind to the vinyl

We can play any item on request before you order, if you require that extra piece of mind

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Postage 12" & 78's

UK (FIRST CLASS RECORDED)

£4.60 for first 12”/78
+ £0.75 for each additional record

EUROPE (SENT BY INTERNATIONAL SIGNED FOR)

£11.00 for first 12”/78
+ £1.75 for each additional record

USA/REST OF WORLD (SENT BY INTERNATIONAL SIGNED FOR)

£14.00 for first 12”/78
+ £3.00 for each additional record

Please note orders over 2kg (approx. 8+ 12“ vinyl) outside of the U.K. is very expensive, so different rates apply. Please contact me first for a quote before ordering

Double albums count as two records, triple albums as three, and so on

These prices are for items and orders worth £50 or less. Maximum Post Office compensation for lost mail is £50 on Recorded Delivery and International Signed For. If the order is a large one or worth over £50, I can give you quotes and prices for Special Delivery. See below.

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Postage 7”

UK (FIRST CLASS RECORDED)

£3.50 for first 7”
+ £0.25 for each additional 7”

EUROPE (SENT BY INTERNATIONAL SIGNED FOR)

£9.50 for first 7”
+ £0.75 for each additional 7”

USA/REST OF WORLD (SENT BY INTERNATIONAL SIGNED FOR)

£11.00 for first 7”
+ £1.50 for each additional 7”

Please note orders over 2kg (approx. 30+ 7“ vinyl) outside of the U.K. is very expensive, so different rates apply. Please contact me first for a quote before ordering

These prices are for items and orders worth £50 or less. Maximum Post Office compensation for lost mail is £50 on Recorded Delivery and International Signed For. If the order is a large one or worth over £50, I can give you quotes and prices for Special Delivery. See below.

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Postage Cassettes

UK (FIRST CLASS RECORDED)

£2.50 for first Cassette
+ £0.50 for each additional CD

EUROPE (SENT BY INTERNATIONAL SIGNED FOR)

£8.50 for first CD
+ £0.75 for each additional CD

USA/REST OF WORLD (SENT BY INTERNATIONAL SIGNED FOR)

£10.00 for first CD
+ £1.50 for each additional CD

These prices are for items and orders worth £50 or less. Maximum Post Office compensation for lost mail is £50 on Recorded Delivery and International Signed For. If the order is a large one or worth over £50, I can give you quotes and prices for Special Delivery. See below.

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Postage CD’s

UK (FIRST CLASS RECORDED)

£3.50 for first CD
+ £0.75 for each additional CD

EUROPE (SENT BY INTERNATIONAL SIGNED FOR)

£9.75 for first CD
+ £1.00 for each additional CD

USA/REST OF WORLD (SENT BY INTERNATIONAL SIGNED FOR)

£11.50 for first CD
+ £1.75 for each additional CD

These prices are for items and orders worth £50 or less. Maximum Post Office compensation for lost mail is £50 on Recorded Delivery and International Signed For. If the order is a large one or worth over £50, I can give you quotes and prices for Special Delivery. See below.

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Postage & Packaging

(Please note, my prices are reflective of Postage and Packaging costs, don’t forget I have to cover the cost of my packaging)

12”, 78’s and 7” will be placed in a cardboard pouch, packaged in a sealed white bag then added cardboard stiffeners added either side of the item and all placed in the pouch for protection and to reduce the chance of bending.

CD’s will be placed in jiffy style bags bought from the post office, packaged in a sealed white bag then placed into the jiffy style bag

If you request postage without insurance i.e.; Standard surface mail/Standard Airmail then once the order has been placed and shipped these items become your responsibility. In the event of loss or damage to these orders we at UK_Mowtown will not be held responsible, we will happily try to help sending you a scanned copy of the postal receipt. But in the event of any loss or damage via these type of postage requests refunds cannot be made. We recommend you chose our covered postage option giving you peace of mind as the buyer.

If you require a quote for standard delivery please contact us stating this and we will send you a revised invoice including the new postage details.

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Details

• If buying from abroad or rare items, we can offer extra insurance which we suggest you purchase to give you peace of mind and security, we won’t be held responsible for items lost or damaged in transit, if the item is covered then refunds can be claimed back from the postal service with my support

• Double albums count as two records, triple albums as three, and so on

• After receiving payment please allow up to 2 days for postage, we will always email you to confirm your items postage and supply you with tracking details if applicable

• Payment to be made within 7 days of order, failure to do so will result in the order being cancelled and negative feedback being left. Serious buyers only please

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Insurance

For high value items (£50-£500) extra insurance/compensation can be obtained. If you require this service please contact me with details of your order and we will send you a quote.

UK postal service info

http://www.postoffice.co.uk/

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Record Grading

http://www.discogs.com/help/mp-grading.html

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Issues with Payment

When unforeseen issues arise for you the buyer we are always happy to help and support my customers as long as my customer is clear and communicates well with me. Issues such as Paypal problems due to the creation of problems out of your hands by Paypal, time away from the internet due to family issues and so on. Please be clear and contact us as soon as possible so we are aware there is a problem. Orders with issues will be given 7 days grace to make payment from contact and notification of the issue. Extensions maybe granted in the most extreme of circumstances if the buyer keeps exceptional communication and makes payment when they agree to. Any deviation in this customer care may result in you being barred as a buyer. Please be considerate when using this extra care for customers service, we do this out of the goodness of our hearts to help you the buyer in exceptional circumstances, we ask you treat us with the same respect.

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Lost/Damaged Items

All items are posted using Royal Mail Services (unless stated) and any claims for lost damaged items are according to their terms and conditions.

For more information please follow the link below
http://www.royalmail.com/customer-service/personal-customers/refunds-and-compensation/claims-process

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Undelivered Items

In the event a package is returned due to non collection or delivery by your postal service both in the UK or overseas the package will be returned to us at UK_Mowtown. If this happens you will need to contact us stating why you did not receive your item. Before we can process your claim we will need to firstly receive your package back before we can act.

Once the item has been returned to us we can re-post the package to you at your cost.

Alternatively you can cancel the order and we will refund you for the price of the item/s. We cannot refund you for the price of postage this is because the item was posted and it never reached you, therefore we held our part in the transaction and cannot be responsible for you collecting or receiving the package.

We keep all postal receipts for 3 years after shipment so if proof of postage is required the receipts can be scanned and emailed as proof.

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Returns

We make sure every item is checked and securely wrapped ready for transit, we will accept returns in exceptional circumstances, please notify us first with your reasons for wanting to issue a return. Further proof of the issue may be required from you before a return is accepted
Items to be returned must be returned within 7 days of receipt of the item

Returns must be posted back under insured postage (UK 1st or 2nd class recorded / Rest of the world - Signed for)

The cost of returning an item/s is at the expense of the buyer not the seller

Refunds issued once returned item has been received and checked
Refunds will be the total amount paid by the buyer minus 8% to cover seller’s fees for the original transaction in accordance with Discogs selling policy

Refunds will be issued through Paypal only

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Recent Activity
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